Frequently asked questions

80eight empowers individuals and businesses to buy, send, receive and grow money across borders and currencies using both fiat and crypto rails. We provide the tools and infrastructure to move value quickly, securely and with greater flexibility.

No. 80eight is not a bank. We are a licensed financial technology company that partners with regulated institutions to provide secure, borderless payment, forex and digital asset services.

Yes. 80eight is a licensed Financial Services Provider (FSP) in South Africa and operates in full compliance with the regulatory standards that govern our licensed activities.

The three pillars are the App (your gateway to global payments and digital assets), the Business Suite (advanced financial tools for SMEs, corporates and global operators) and the Personal Suite (everyday financial tools for individuals to move, save and grow money). Each is designed to serve different needs while working seamlessly together.

Individuals and businesses of all sizes can use 80eight's services — anyone looking for seamless, global and digital-first financial tools to move, manage and grow their money.

80eight uses bank-grade security to protect your money and data. All information is encrypted, our wallets run on MPC (Multi-Party Computation) technology for advanced protection, and our systems undergo regular security audits, penetration testing and continuous monitoring.

You can start from R50 on USDT or ZAR8, and R100 on BTC, ETH or SOL. No monthly fee and no minimum balance to keep the account open.

No. If they are on 80eight the money is there instantly. If they are not, send to their cell number, they get an SMS, and unclaimed money comes back to you after 48 hours.

Payments between 80eight accounts are R0.00 to send and R0.00 to receive. Deposits, withdrawals, spreads and network fees are listed on each product page.

Yes. You fund your wallet from your own bank account, and rands are withdrawn back to an account in your name.

Client funds are safeguarded and held separately from ours. Digital assets are held in full MPC custody with a licensed custody partner, and 2FA is required on every outgoing transaction. 80eight is not a bank. Digital assets are not bank deposits and are not covered by a deposit-protection scheme.

You can start from R50 on USDT or ZAR8, and R100 on BTC, ETH or SOL. No monthly fee and no minimum balance.

No. You buy an amount in rands and receive the fraction that buys.

Listed in full above. The spread on a buy or sell is how 80eight earns on the trade, and it is shown to you before you confirm.

Yes. Any valid address for the asset and network, with 2FA and recipient details where the Travel Rule applies.

Same day if you are inside your bank's cut-off. We show you the cut-off before you confirm.

Yes. Rands come in from an account in your name and go back out to one.

Digital assets are held in full MPC custody with a licensed custody partner and client funds are safeguarded separately from ours. 80eight is not a bank and digital assets are not covered by a deposit-protection scheme.

No. If they are on 80eight it is instant and free. If they are not, send to their cell number and they get an SMS. Unclaimed after 48 hours, it comes back to you automatically.

R0.00 between 80eight accounts, in rands or stablecoins. Crypto sends carry the network fee, shown live. Mobile money and bank payouts carry a fee that is shown before you confirm.

On 88Pay and mobile money we show you a confirmed name first. On the bank rail no provider can verify an account holder's name, so check the number. Payments to someone not yet on 80eight can be cancelled inside the 48-hour claim window.

Instantly between 80eight accounts. Crypto depends on the network. Mobile money is usually within minutes. Bank payouts are not instant and you can check the status.

Yes. Scan their QR or pay their 88Tag. Businesses settle instantly too, so there is no payout wait.

Yes. You fund your wallet from an account in your name.

To pay by 88Pay, yes. A PayLink opens in any browser, and more payment methods are coming for payers without the app.

R0.00 on 88Pay. Crypto carries only the network fee the payer pays.

You are notified, and the request status changes to paid on its own.

Yes, any time before it is paid. You can also set an expiry when you create it.

Yes, and the Business Suite adds invoice links, a checkout at the counter and a dashboard across all of it.

Yes, for moving rands in and out of your wallet.

Your limit is set by your verification level, and we check the amount against it as you type.

There is a fee on every transaction, and it is shown with the total before you confirm. Corridor pricing is above.

Mobile money is usually within minutes. Bank payouts are not instant, and you can check the status at any time.

On mobile money we show you the registered name on that number before you confirm, so check it there. Recovering a payout that has already succeeded is not something we can do from the app, so the confirm screen is the moment that matters.

Your balance is returned automatically. You do not have to ask.

No. They receive it on their mobile money wallet or in their bank account.

Only the corridors listed above. If it is not on the list, the rail is not live yet.

An Auto-Buy Stack has a minimum per execution, minimum.

Yes. An Auto-Buy Stack can be paused or cancelled at any time, and what it has already bought is yours in your wallet.

The execution is marked failed and you are notified. We try once more the next day. After two failures in a row the Stack pauses itself and waits for you to resume it.

Not yet. ZAR8 Yield is coming soon and is not available on the 80eight platform today.

No. Once ZAR8 Yield launches, any Bitcoin distribution will be discretionary and non-guaranteed. It will not be interest on your money, it can be nil in any period, and past distributions will not guarantee future ones.

It tracks the rand one to one and is fully backed by reserves. It is not a bank deposit.

Yes. Rands come into your wallet from an account in your name.

No. 80eight is not a bank, this is not a deposit, and it is not covered by a deposit-protection scheme.

80eight is not a bank. 80eight is a financial technology company. You still need your own bank account. 80eight sits alongside it.

No terminal rental and no monthly fee to keep the account open. Per-payment pricing sits on each product page.

88Pay payments settle instantly into your business wallet. There is no payout cycle.

Client funds are safeguarded and held separately from 80eight's own money.

Yes. Roles and approvals per person, across multiple entities if you run more than one.

We need your company registration document, proof of business address, director ID and a recent bank statement. Our team runs the verification.

Instantly on 88Pay. Payments settle into your business wallet as they happen, and there is no payout cycle.

No. A QR on a phone or a browser is enough, and you can send the same link by SMS or email.

rate on 88Pay, no terminal rental and no payout wait. Full pricing above.

Not yet. Cards, Apple Pay and PayShap are built for the same links and not launched. Today it is 88Pay and crypto.

Yes, and 88Pay payments between 80eight accounts are free both ways.

Every payment carries a reference and appears in one activity feed you can filter and export.

We need your company registration document, proof of business address, director ID and a recent bank statement. Our team runs the verification.

Yes. Roles and approvals per person, across multiple entities if you run more than one.

Send the same payment link by SMS or email. It is the same checkout either way.

Yes, after five minutes by default, so a stale QR cannot be paid by mistake.

Your accounts sit with Investec as banking infrastructure partner. 80eight is the technology and the desk that runs them.

You submit a deal request and a dealer confirms it. Self-execution is not available today.

timeline. Our team runs the KYB rather than leaving it with you.

We do, end to end, including BoP reporting.

Yes, and it is approved before its first use. Any later change to bank details is approved again.

Rand, US dollars, euros and pounds

Not today. Treasury is a web platform.

Pricing is per client structure. The table above shows what you are charged for, and the desk will price yours.

Statements, transaction exports and full audit history, on demand.

You see the reason on the item, and the desk tells you what it needs.

minimum ticket.

desk hours.

Same day.

Yes, one to one, with supply matched to reserves.

No. ZAR8 is not yet available on the 80eight platform. Once it is, it will be held custodially inside 80eight, and off-platform withdrawal is on the roadmap.

Ethereum, as an ERC-20 token, for V1.

Verified accounts only.

Transfers, mint and burn can be paused independently in an emergency. We would tell you.

Yes, on a regulatory request. It prevents sending, receiving and redeeming.

We need your company registration document, proof of business address, director ID and a recent bank statement. Our team runs the verification.